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Bulk Ingredient Sales Terms & Conditions

Commercial Use of Bulk Ingredients

Annanda Chaga Mushrooms supplies bulk ingredients to manufacturers, formulators, distributors, retailers, coffee roasters, private label brands, and other commercial customers.

By requesting a quotation, creating a wholesale account, submitting a purchase order, or purchasing bulk ingredients from Annanda Chaga Mushrooms, you acknowledge that you have read and agree to these Bulk Ingredient Sales Terms & Conditions.


Product Use and Suitability

Bulk ingredients supplied by Annanda Chaga Mushrooms are raw materials intended for further processing, manufacturing, formulation, packaging, or resale.

Customers are solely responsible for determining the suitability of any product for their intended use, manufacturing process, formulation requirements, finished product specifications, and target market requirements.

Annanda Chaga Mushrooms makes no representation or warranty that any product is suitable for a particular application unless expressly agreed to in writing.


Regulatory Compliance

Customers are solely responsible for compliance with all applicable laws, regulations, standards, and requirements in any jurisdiction where products are manufactured, marketed, distributed, imported, exported, or sold.

This includes, but is not limited to:

✔ Product registration requirements

✔ Labeling requirements

✔ Import and export requirements

✔ Marketing and advertising claims

✔ Food safety requirements

✔ Natural health product requirements

✔ Dietary supplement requirements

✔ Ingredient disclosures

✔ Allergen declarations


Product Documentation

Documentation may be provided upon request, including:

✔ Certificates of Analysis (COAs)

✔ Certificates of Conformance (CoCs)

✔ Organic Certificates

✔ Country of Origin Statements

✔ Product Specification Sheets

✔ Microbiological Test Results

✔ Heavy Metal Test Results

These documents are supplied for quality assurance and transparency purposes only and do not constitute approval, certification, authorization, or regulatory acceptance for any specific application, formulation, claim, or finished product.


No Medical, Nutritional, or Regulatory Advice

Information supplied by Annanda Chaga Mushrooms, whether verbal or written, is provided for informational purposes only.

Nothing provided by Annanda Chaga Mushrooms shall be interpreted as:

✔ Medical advice

✔ Nutritional advice

✔ Therapeutic advice

✔ Regulatory advice

✔ Legal advice

✔ Product claim guidance

Customers are responsible for obtaining independent professional advice where required.


Inspection and Acceptance

Customers are responsible for inspecting all products upon receipt.

Claims relating to shortages, shipping damage, or product non-conformance must be submitted in writing within ten (10) business days of receipt.

Failure to provide notice within this period shall constitute acceptance of the product.


Lot Traceability

Annanda Chaga Mushrooms maintains lot identification and traceability records for products supplied.

Customers agree to maintain appropriate lot records and traceability systems for ingredients purchased from Annanda Chaga Mushrooms and for any products manufactured using those ingredients.


Limitation of Liability

To the maximum extent permitted by law, Annanda Chaga Mushrooms' liability arising from the sale or use of any product shall be limited to:

  • Replacement of the affected product, or
  • Refund of the purchase price paid for the affected product,

at Annanda Chaga Mushrooms' sole discretion.

Annanda Chaga Mushrooms shall not be liable for:

  • Loss of profits
  • Loss of business opportunity
  • Product recalls
  • Consequential damages
  • Incidental damages
  • Indirect damages
  • Special damages

No Warranty for Finished Products

Annanda Chaga Mushrooms makes no representation or warranty regarding:

  • Finished product performance
  • Product efficacy
  • Product safety
  • Product stability
  • Product claims
  • Product marketability
  • Regulatory compliance of finished products

All responsibility for finished products remains solely with the customer.


Availability

Bulk ingredient sales are currently available to Canadian businesses only.

Minimum order quantities, product availability, lead times, and pricing are subject to change without notice.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.


Customer Acknowledgement

By submitting a wholesale application, requesting a quote, creating a wholesale account, submitting a purchase order, or purchasing bulk ingredients from Annanda Chaga Mushrooms, you confirm that:

✔ You have read and agree to these Bulk Ingredient Sales Terms & Conditions.

✔ You are authorized to act on behalf of your business.

✔ You are responsible for determining product suitability, labeling compliance, product claims, and regulatory requirements for your intended use.